At Olarith, we are committed to safeguarding your privacy. We collect personal information that you provide to us directly when you sign up for our CRM services, interact with our support team, or otherwise communicate with us. This information may include your name, email address, phone number, and billing information.
We also automatically collect certain information when you use our CRM services. This may include your IP address, browser type, operating system, and usage data. This information helps us understand how our services are being used and how we can improve them.
We may also receive information about you from third-party sources. These sources can include business partners, data providers, and publicly available records. This information helps us to improve our services and offer you more personalized experiences.
We use the information we collect to provide, maintain, and improve our CRM services. This includes using your information to process transactions, manage your account, and provide customer support. Your information helps us ensure that our services are operating efficiently and effectively.
Additionally, we use your information to communicate with you about our CRM services, including sending you updates, security alerts, and support messages. We may also use your information to provide you with marketing communications, but only if you have opted in to receive such messages.
We analyze the information we collect to understand usage trends and preferences. This analysis helps us to develop new features, improve existing services, and make decisions about the future direction of Olarith. We also use this information to personalize your experience on our platform.
We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, and customer service. These service providers are required to protect your information and use it only for the purposes we specify.
We may also share your information in response to a legal request, such as a court order, subpoena, or government demand. We will only disclose your information if we believe it is necessary to comply with applicable laws, regulations, or legal processes.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you of any such changes and give you the opportunity to opt out if your information will be subject to a different privacy policy.
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.
While we strive to protect your information, no security measures are completely foolproof. We cannot guarantee the absolute security of your information, and we encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.
If we learn of a security breach that affects your personal information, we will notify you as required by law. We will also provide you with information on the steps you can take to protect yourself from potential harm resulting from the breach.
We retain your personal information for as long as necessary to provide our CRM services to you and to fulfill the purposes outlined in this Privacy Policy. This retention period may vary depending on the type of information and the context in which it was collected.
When we no longer need to retain your personal information, we will securely delete or anonymize it. In some cases, we may retain certain information for longer periods if it is necessary for legal, regulatory, or compliance purposes.
We also retain usage data and analytics information to help us understand historical usage trends and improve our services. This information is generally retained in an aggregated or anonymized form.
You have the right to access, update, and delete your personal information. You can do this by logging into your account or contacting our support team. We will respond to your request as quickly as possible, in accordance with applicable laws.
You also have the right to object to or restrict certain types of processing of your personal information. This may include processing for direct marketing purposes. You can exercise these rights by adjusting your account settings or contacting us directly.
If you believe that we have not complied with your privacy rights, you have the right to file a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so that we can address your concerns directly.
We use cookies and similar tracking technologies to collect information about your use of our CRM services. Cookies are small data files that are stored on your device when you visit a website. They help us remember your preferences, track your usage, and improve our services.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of our services. We recommend keeping cookies enabled to enjoy the full functionality of our platform.
In addition to cookies, we use other tracking technologies such as web beacons and pixel tags. These technologies help us measure the effectiveness of our marketing campaigns, understand user behavior, and improve our services.
Our CRM platform may contain links to third-party websites and services that are not owned or controlled by Olarith. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
These third-party links are provided for your convenience and do not imply any endorsement or affiliation with Olarith. We are not responsible for the actions or policies of these third-party sites, and we recommend that you exercise caution when accessing them.
If you interact with third-party services through our platform, such as social media plugins, those services may collect information about you. We are not responsible for the data practices of these third-party services, and we encourage you to review their privacy policies and terms of use.